Services

Visiting at the Manor

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Visiting hours take place from 10:00 a.m. to 9:00 p.m. daily. If a resident is in failing health, there are no restrictions on visiting hours. If a resident returns to the Manor after 9:00 p.m., family members are encouraged to assist the resident to their room. We do not make an announcement advising that visiting hours are over, we are simply encouraging family and friends to refrain from entering the building after 9:00 p.m. We respectfully request your assistance in adhering to these visiting hours.

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Many staff and residents have sensitivities to fragrances. We kindly ask that visitors, staff, volunteers and guests refrain from wearing scented products in the Manor. Your cooperation with this request is greatly appreciated.

Staff at Sherwood Park Manor wants to assist each new resident with the transition to their new home. The following brief descriptions of our services will help you and your family with this transition.

Handwashing is the single best defense against the spread of infection. Please be diligent in using hand sanitizer as you enter and leave the home after signing in and out. We also request that you refrain from visiting for five days after any respiratory symptoms commence and for seventy-two hours after any gastrointestinal infection. Our residents and staff will benefit from your attention to this important infection control precaution. If we all work together we can minimize the risk to our residents.

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Nursing and Personal Care

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Dietary

Special diets are available to residents who have a medical diagnosis requiring a specific food profile. (ie. diabetes, sodium sensitivities, gluten-free) Meals are served at the following times: Breakfast 8AM, Lunch: 12PM, Dinner: 5PM.

In addition, snacks are available throughout the day, as desired. The weekly and daily menus are posted on information boards within the Manor. Family members and friends are able to share meals with residents.

Meals can be booked through the “Meal Appointment” tab via this website.

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Laundry

Laundry services are provided to each resident on a daily basis. Dry clean only items, must be cared for by the resident and their families. All articles of clothing must be labelled by the front office, before than can be given to the resident for use in the Manor.

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Palliative Care Program

Palliative Care is the active, compassionate care of the terminally ill at a time when their disease is no longer responsive to traditional treatment and when the control of symptoms – physical, emotional and spiritual – is paramount.

The palliative care program is resident centered. Resident, family and friends are involved in the treatment planning with the palliative care team so they can make choices based on knowledge and understanding.

Palliative Care Services will be delivered within professionally accepted standards of conduct and practice. We have a number of trained palliative care volunteers who are able to assist during this time.

The palliative care program remains committed to the ongoing education for staff, residents, families and volunteers.

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Housekeeping

Housekeeping services are provided for each resident’s room and all common areas on a daily basis.

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Life Enrichment

Events for the month are posted on the bulletin board next to the nurses’ station and a monthly newsletter and calendar is sent out with each monthly invoice. In addition, a monthly calendar is also placed in each resident’s room. Residents are reminded daily about the various events and activities and are invited to attend. Assistance to and from each event is provided.

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Physiotherapy

Sherwood Park Manor uniquely employs a full-time physiotherapy department. Therefore, all residents will benefit from tailored physio programs to enhance their mobility and quality of life at the Manor.

Guests, Please Note…

Except for all statutory holidays and special resident event days, guests are welcome at lunch or dinner for a charge. Please use the online booking tool, to secure your arrangements.

If you are a large group that is planning to come visit your loved one, please call the Manor in advance. Additional arrangements will need to be made to accommodate large groups, as the facility has capacity constraints.

Admission to Sherwood Park Manor

Download Admission Information Package

Safety Precautions and Restrictions

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A minimum clearance of 15 inches must be maintained on both sides of the resident’s bed
There must be no obstruction of electric baseboard heaters
Please do not place scatter mats in the resident’s room
Several residents and staff have strong sensitivities to scented products; please refrain from wearing and bringing scented perfumes into the Manor.
Please do not store items & personal belongings on floors or under the bed. Floors need to be swept and / or mopped daily
One power cord with a minimum number of outlets
Foot stools – only if medically indicated
All small appliances must be C.S.A approved e.g. fans, radios, TV’s
Sherwood Park Manor is not able to accommodate small refrigerators in the residents’ rooms
Headphones are recommended for televisions and radios to avoid disturbing your roommate
The bottom two drawers of the bed side table must be kept free for equipment

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Gift Suggestions

We have put together the following suggestions to assist you in choosing an appropriate gift for your friend or relative at the Manor.

Unscented toiletries, and no talcum powders please
Greeting cards with warm, personal messages, or any drawing or item created by a grandchild
Costume jewelry, earrings, necklaces, and pedants or chains long enough to be slipped over the head are best. Men like monogrammed belt buckles. No valuables, please.
Washable housecoat (polyester blend) or sweater. These should be sturdy because of the repeated hot water washings they will have to take.
Non-slip slippers
Jogging suit
Leg warmers
Anything that allows for the personalizing of rooms, such as framed photos, large calendars, coffee mug, bedside lamp, clock, washable bed comforter, TV, radio, lap blanket, bulletin board, etc.
Geriatric chair, pressure sensitive mattress, tilt chair

Try to avoid fancy cookies, nuts, and cheeses, etc., which are difficult to store, even if they do not violate dietary restrictions. If brought in, they must be stored in tins. Whatever you choose, please keep safety in mind, and also clearly identify with a laundry marker or name tag all gifts before bringing them to the Manor. If in doubt or if you need further suggestions, please talk to a member of our staff.