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Safeguards
Safety
devices such as posey bars, tray chairs, and bedrails are used to ensure the
safety of residents
should they be deemed necessary by the nursing staff. No other forms of
restraint are used. The Manor does not have a locked unit.
Fire
Regulations
The
facility's Emergency Plan is tested annually. Fire drills are conducted each
month for the safety of residents and staff.
Smoking
Regulations
It
is the policy of Sherwood Park Manor to provide a non-smoking environment in
order to maximize the health and safety of staff, residents, volunteers, and
visitors.
For staff, volunteers and
visitors:
- Smoking is prohibited within the
premises of Sherwood Park Manor.
- Smoking is permitted outside at the
ramp and courtyard at a distance of at least 9 metres (30 feet) from the
entrance.
- Smoking outside the front entrance is
permitted at night from 9 PM until 7 AM.
For residents:
Safety Bracelets
Safety bracelets are worn on wrists or
ankles of residents as a safety measure to warn the staff of their exit from the
building. All exterior doors are alarmed for the security of our residents.
Raising Concerns
Policy
Each
resident and/or family member will have an accessible means of documenting their
concerns
regarding care issues within the Manor. This will recognize that a resident or
family representative may have an issue or concern from time to time and
establish a procedure for the proper handling of these concerns including
feedback to the concerned party within a 10 day time frame. It will also provide
a means to collect data for our Continuous Quality Improvement Program.
Procedure
- 1. When a resident and/or
family representative has a concern they can:
a. Fill out a Resident Issue Resolution form
b. Approach a staff member who would have knowledge of this specific area
and voice his or her concern
- The Resident Issue Resolution
forms can be found on the wall outside the Administration Office. After
completion of the form, it should be placed in the envelope provided and put
in the wooden mail box.
- Staff members who receive
concerns from residents/family representatives who do not want to fill
out the form, where the solution is not obvious or cannot be dealt within a
timely fashion, should complete the Resident Issue Resolution form, place it
in the envelope provided and put it in the mail box.
- The office staff receiving the
form will place the original in the mailbox of the appropriate department
manager. A copy will be kept in a binder in the administration office.

- Upon resolution of the concern
and completion of the form by the department manager, the form will be given
to the Administrator for her perusal and signature. She will return the form to
the mailbox of the department manager who will place it in the binder and
remove the copy.
- The manager of each department
will compile statistics that will be shared with the management team as well as
with any other appropriate CQI (Continuous Quality Improvement) teams.
Alcohol
If
an alcoholic beverage is medically prescribed by the physician, the nursing
staff will serve the proper amounts. The resident or family is responsible for
providing the beverage.
Scents
Some members of our
staff are allergic to perfumes and highly scented products. We would appreciate
your not using them when visiting the Manor.
Absences
For the Day
- Please notify the nursing staff two
hours in advance
Overnight or Longer
- The head nurse requires a written note
two days in advance. The note should specify the expected period of absence,
where the resident will be, and the care that will be provided during the
absence
Medications and External
Medical Appointments
For the safety of residents, all
prescription and over the counter medicines and ointments are stored
in the nursing home's secure medicine room and administered by the nursing staff
upon the authorization of the physician.
The
nursing staff have requested that when residents have external medical
appointments, family members inform them at least two days in advance so that
the transfer summary, medication list and consent form can be prepared. If at
the appointment, surgery is scheduled, it usually needs to be planned two weeks
ahead of time. This will enable the preoperative blood work and ECG to be booked
and completed in time.
Visiting Hours
Residents can be visited daily
from 10 AM to 9 PM
Wheelchairs and
Special Equipment
Residents sometimes require specialized
equipment. Because every resident’s needs are different and because the Home has
only very limited storage space, we appreciate your consulting with our
physiotherapist before you purchase such equipment.
Supervising Physician
Each resident may continue under the
supervision of his or her family physician if that physician agrees to comply
with Ministry policy. If the family physician is unable to attend to a
resident’s medical needs, the administrator will arrange for another physician.
Personal Clothing
All personal clothing must have the
resident’s name affixed for proper identification. When gifts of
clothing are brought in, please be sure to leave them for marking at the nurse’s
station. Periodically residents will be informed that a clothing rack of
unidentified clothing will be placed by the elevator for claiming.
When the sad day comes that the resident leaves the Manor, we ask that family
members remove the personal possessions as soon as possible. There are
about a hundred people waiting to come in, many somewhat desperate, so we do not
have the luxury of delay. We are often asked if we will accept the personal
clothing for other residents or a charity. We regret that we cannot.
We ask that families bring suitable containers and take the items to the charity of their choice.
Married or Same-Sex
Couples
Accommodation for couples is available at
the Home. However, each spouse or partner must be admitted individually as
vacancies occur. Every effort will then be made to place couples in the same
room when requested.
Health Care Services
The resident’s physician must approve all
health-related procedures.
Foot care, laboratory and pharmacy services
are available at the Home, but in some cases extra charges may apply.
Appointments for extramural services like
eye doctors, dentists and the like are arranged by the nursing staff of the
Home, but the family is responsible for transporting and assisting the resident
when making use of extramural services.
Allowable Personal
Belongings
Residents may bring the following items when they move
into the Home: 
* one regular size easy chair
* 20" TV and stand
* radio *pictures for the wall to a limit of 7. (Please ask the Maintenance
Supervisor to install the nails or hooks for wall pictures.)
* Comforter for the bed
* personal grooming supplies (brush, comb, cosmetics, electric razor, etc.)
* glasses, hearing aid, costume jewelry, dentures, etc.
* window plants
* telephone
Restrictions on Personal Belongings
* A clearance of 15" must be maintained on both sides of the bed
* The electric baseboard heater must not be obstructed
* Scatter mats are prohibited unless rubber backed and non-skid
* Since floors have to be mopped and vacuumed daily for dust and bacteria
control, belongings cannot be stored on the floor or under the bed.
* Only medically necessary footstool is permitted.
* Only CSA approved appliances are permitted.
* If the volume of the television disturbs other residents, headphones must be
used.
Suggested Clothing (male)
Please ensure that all clothing is machine washable and labeled with the
resident's name. 
* one dressing gown
* one pair of shoes (e.g., washable running shoes with Velcro closures)
* one pair of slippers with non-slip sole
* four pairs of pyjamas
* six undershirts
* six changes of underpants, and more if necessary
* six pairs of acrylic socks without tight elastic at the top
* six pair of washable trousers and/or jogging suits
* six shirts
* two washable sweaters
* one belt or suspenders
Residents who are able and permitted to go outside, minimal outdoor clothing
such as boots, overcoat, and gloves should be included. If a resident is frail,
has difficulty moving his or her arms and legs, or has bladder or bowel
problems, please provide open-backed clothing for both day and night use.
Suggested clothing (female)
Please ensure that all clothing is machine washable and labeled with the
resident's name. 
* one housecoat
* one pair of shoes (e.g., washable running shoes with Velcro closures)
* one pair of slippers with non-slip sole
* six pairs of acrylic socks without tight elastic at the top two pairs of
stockings
* five nightgowns
* two washable sweaters
* six changes of underpants, and more if necessary
* three slips
* six changes or bra and/or vests
Residents who are able and permitted to go outside, minimal outdoor clothing
such as boots, overcoat, and gloves should be included. If a resident is frail,
has difficulty moving his or her arms and legs, or has bladder or bowel
problems, please provide open-backed clothing for both day and night.
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